Om
Freshdesk
Freshdesk er en cloud-basert kundesupport-plattform som tilbyr ticketing, live chat, og selvbetjeningsfunksjoner. Det fokuserer på effektiv kundeservice across channels.
Freshdesk
mot Shopify
Integrasjonen viser Shopify-kundedata og ordrehistorikk i Freshdesk-ticketer. Supportagenter kan håndtere refunder, kanselleringer og svarene kunder direkte fra Freshdesk.
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